“There are a lot of great haircuts and great hairdressers out there,” says Michael Crispel, owner of Earth Salon in Toranto, “but top-notch customer services is the most important part of maintaining a successful business.” Even during the recession, Earth Salon experienced success, testament to Michael’s belief about service. Here are five key customer-service initiatives he feels have truly set his business apart. 1. The Little Things in Life To ensure that every client receives a luxury experience, Michael made improvements and added services that his competition wasn’t. For starters, he upgraded to a gourmet blend of coffee. He also (more…)
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5 Genius Ways to Get Clients in the Door and Coming Back For More!
“There are a lot of great haircuts and great hairdressers out there,” says Michael Crispel, owner of Earth Salon in Toranto, “but top-notch customer services is the most important part of maintaining a successful business.” Even during the recession, Earth Salon experienced success, testament to Michael’s belief about service. Here are five key customer-service initiatives Continued
July 1, 2014·1 min read
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