Zero Tolerance, Full Retention: REV Salon’s Rule for Bullying and Cliques

Salon culture rarely collapses from one dramatic blowup. More often, it erodes quietly through whispers in the break room, cliques forming at the front desk and one person who slowly makes everyone else feel smaller.

As the owner of REV Salon in Houston and Los Angeles, Kenra Color® Artistic Director Eric Vaughn (@realericvaughn) knows that culture is the key to salons functioning as a profit center. Eric runs his team with a zero-tolerance policy for behaviors that poison the room, no matter how talented the offender…