Have you ever had a new client travel more than 75 miles just so you could transform her box dye brunette into a silver shade that better matched her natural haircolor? BTC Team Member Jack Martin (@jackmartincolorist) recently did and all it took was three formulas, nine hours and LOTS of planning and patience.

"Setting a plan before performing any hair transformation is the key to successful results and that can be done during a prior consultation," advises Jack. "My client was extremely happy because she told me she would be happy with anything…