What Would You Do: "Secret" Products on Clients

  It’s not an uncommon scenario: you need to create a certain shade for a client, but your salon’s color line makes it seem impossible—so you bring in your own color. Or you’re loyal to a certain styling line, but it’s not one that your salon retails, but you use it anyway. How do you navigate these “secret” products? Or should you even allow them at all? One BTC member is having this problem, and all of you weighed in on what you would do!     I was recently promoted to manager at the salon I’ve worked in for (more…)