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Client Retention Checklist: 7 Ways to Keep Them Coming Back · Behindthechair | Behindthechair.com

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Photo Credit: Instagram via @ultabeauty

Client Retention Checklist: 7 Ways to Keep Them Coming Back

Artist—Anna Manukyan, Beto Sanchez, Bianca Donahue, Gilad Goldstein, Justin Toves-Vincilione, Michelle O'Connor, Michelle O'Connor

By Lauren Freas·November 18, 2022

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How To Keep Salon Guests Loyal To Your Chair

What’s the difference between a walk-in guest and a loyal client for life? Short answer: Everything. Client retention is key to creating a steady income flow and building your salon business based on the specialty services that set you apart. The moment a client sits in your chair, it’s time to show them that you’re worth investing in (We know you are!). Are you ready?

If you don’t feel confident in your answer above, we tapped Ulta Beauty Pro Team and Design Team members to get…

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