We’ve all been there (and if you haven’t, you will). A client comes in with Level 1 jet black hair—from a box, of course—and expects an easy-breezy transition to blonde. So what’s a hairdresser to do? A stylist-in-need recently posed this question to the BTC Community: “My client came in with black box ‘dye’ in her hair and asked to become a Level 9 blonde. At this point, I have stripped and lightened her hair with an ultra-lift ash. Now she is a Level 7 with orange and yellow tones. What next?” Here’s how BTC Members recommend dealing…