Loading

8 Questions You Should Be Asking in Consultations · Behindthechair | Behindthechair.com

The 2026 BTC Show Aug 22-25 | Ft Lauderdale — LINEUP ANNOUNCED

Business Hair Color Haircuts Celebrity Styling Collections Extensions Texture Men's Haircare Nails

BusinessHair ColorHaircutsCelebrityStylingCollectionsExtensionsTextureMen'sHaircareNails

The Beauty Industry’s Definitive Source

Brand Partnership Opportunities Contact Privacy Policy Terms of Service

© 2026 behindthechair.com. All rights reserved.

Advertisement

Promotional banner for The BTC Show, August 22-25 2026, Ft Lauderdale FL, with $100 off discount code BTC100 and group photo

Advertisement

Promotional banner for The BTC Show, August 22-25 2026, Ft Lauderdale FL, with $100 off discount code BTC100 and group photo

8 Questions You Should Be Asking in Consultations

Artist—Vivienne Mackinder

By Btc Lauren Rees·May 08, 2026

A good consultation can help you create a gorgeous look for your client…but a GREAT consultation will keep her coming back. Up your consultation game with these questions from Vivienne Mackinder, an industry icon who was an artistic director for Vidal Sassoon and international creative director for Trevor Sorbie. If anyone knows how to deliver a great consultation, it’s her!

We caught up with Vivenne at at Joico’s Global Destination Education, where about 1,000 hairdressers from 28 countries spent a week in Punta Cana with the Joico team for education and inspiration. She explained…

Keep reading for free

Create a free account or sign in to continue

Use the same email and password across behindthechair.com, BTC-U, oneshothairawards.com, and Who Does Your Hair — one set of credentials, every site.

Or

Email Address

We'll check if you have an account, or create one if you don't.

Advertisement

Read This Next

4 Tips to Talk About Hair Thinning With Clients4 min
Should You Turn Clients Away From the Mirror During a Haircut?4 min

Consultations Courses

How to Book Blondes

How to Book Blondes

Book more blondes, sell more retail and better strategize your social media using these tips from Olivia Smalley.

@omgartistry

Curly Client Consultations

Curly Client Consultations

Learn from Christin Brown, a celebrity stylist, Deva-Certified Curl Specialist and curly hair expert.

@curlfactor

Latest in Consultations

alix earle blonde soft waves dimensional

13 Biggest Hair Trends of 2025 According to TikTok

Stylist Leo Valencia performing a consultation and sectioning a client’s hair at the Ulta Beauty salon.

The Four-Day Workweek Formula: The Simple System For Bigger Tickets and Loyal Clients

Two side-by-side photos of a woman with long, bright blonde hair styled in soft, layered waves. The color features creamy, dimensional tones with subtle lowlights, shown in a “Blonde hair” inspiration search with tags like “Honey” and “Strawberry.”

What is an "AI Blonde" & How to Talk to Clients About It

(46)

color-analysis-the-color-countess-donna-bella-article-2

Why Hairdressers Should Use Color Analysis as Their Secret Business Builder

what-haircut-is-best-for-my-face-shape

How To Choose the Best Haircut For Every Face Shape, According to Celebrity Stylist Chris Appleton

client and stylist smiling in the chair

6 Easy Ways To Make Every Client Feel Like They Belong

consultation-videos-going-viral-hairbyreema-3

Why Are Consultation Videos Going so Viral?

how-to-use-contrast-blondes-1

How To Use Contrast To Choose Your Client's Best Blonde