What Would You Do: Taking Swatches for At-Home Retouches Building a book of loyal clients is one of the best parts of being a hairstylist. Clients can become friends, confidants and sometimes even family. So what happens when a long-time guest abuses your relationship and tries to cut corners? A member of the BTC community reached out in need of advice and we’re sharing your responses below! “I caught my long-time client taking pictures of my swatch book during a consultation and then she went online and purchased them to do her own color retouches at home!!! She only (more…)
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What Would You Do: When a Client Takes Photos of Your Swatch Book
What Would You Do: Taking Swatches for At-Home Retouches Building a book of loyal clients is one of the best parts of being a hairstylist. Clients can become friends, confidants and sometimes even family. So what happens when a long-time guest abuses your relationship and tries to cut corners? A member of the BTC community Continued
February 13, 2019·1 min read
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