What Would You Do: Client Complains of Bleach-Induced Scalp Sores

Working with bleach can be a downright pain—literally. Scalp sores, flaking, breakage, allergic reactions…unfortunately these yucky side effects can all be part of the lightening equation. So what’s a stylist to do? A salon owner recently reached out to BTC for some advice after getting into a sticky bleach situation.   “I’m a salon owner, and I had a client complain after she recently had a scalp lightener/bleach service. During the process, she did mention to the hairdresser it was hurting a little, to which the stylist asked whether it was stinging or actually burning. The client said it was (more…)