What Would You Do: When Clients Say No to Toner

You know that achieving the perfect blonde is rarely done without toning the hair, but what if your clients don’t understand what that means? What if they are upset by the extra time in your chair and the extra charge on their card? Then what do you do?   We know this is a common issue at the salon because when one of our BTC members had the same question, we took to our social media fam for some answers—and you all had a lot to say! Get the full question and some fast tips for dealing with this situation below. (more…)