Clients on the Phone: What's Your Salon Policy?

It’s a modern-day salon etiquette dilemma—what to do about clients who can’t stay off their phones. As a stylist, do you suck it up and work around them, or insist they pipe down? We polled the BTC Community for some professional stylists’ opinions. Here’s what they had to say.

Put Down the Phone—Period
Some BTC members feel that talking on the phone should never be allowed in the salon, no matter what.

“I was cutting a guest’s hair and her purse was on the floor under my station. Her phone rang, and with no warning she…