Here’s another common behind the chair dilemma: You give a client a cut, they tell you they love it, then a few days—or weeks—later, they call back asking for more length off…assuming they won’t be charged. A stylist recently reached out to us with this question: “I know everyone has experienced this: a client asks for a haircut, you give a thorough consultation, you deliver, they love it and leave. Then a few days—or weeks—later, you get a text saying they would like it shorter. Do you charge, give 50 percent off or just bite the bullet and not (more…)
Business
What Would You Do: When Clients Change Their Minds
Here’s another common behind the chair dilemma: You give a client a cut, they tell you they love it, then a few days—or weeks—later, they call back asking for more length off…assuming they won’t be charged. A stylist recently reached out to us with this question: “I know everyone has experienced this: a client Continued
June 20, 2017·1 min read
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