"Without clients, you’re just a person with scissors," says business expert Paul DiGrigoli, and he should know. After 30 years as a stylist and owner, he heads up a thriving salon and the über successful DiGrigoli School of Cosmetology. In this excerpt from his best-selling book and CD set, "Booked Solid," he waxes on the reasons clients choose to leave a salon, and what you can do to keep them in your chair.

Four Reasons Clients LEAVE:

1. Poor Technical Skills. "Even though I believe that 85 percent of your success depends on your attitude and…