“Without clients, you’re just a person with scissors,” says business expert Paul DiGrigoli, and he should know. After 30 years as a stylist and owner, he heads up a thriving salon and the über successful DiGrigoli School of Cosmetology. In this excerpt from his best-selling book and CD set, “Booked Solid,” he waxes on the reasons clients choose to leave a salon, and what you can do to keep them in your chair. Four Reasons Clients LEAVE: 1. Poor Technical Skills. “Even though I believe that 85 percent of your success depends on your attitude and only 15 percent (more…)
Business
4 Reasons Clients Leave
“Without clients, you’re just a person with scissors,” says business expert Paul DiGrigoli, and he should know. After 30 years as a stylist and owner, he heads up a thriving salon and the über successful DiGrigoli School of Cosmetology. In this excerpt from his best-selling book and CD set, Booked Solid, he waxes on the reasons clients choose to leave a salon, as well as the things that make them stick with you for the long haul.
June 26, 2012·1 min read
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